Negotiation Skills for non Salespeople
This is a sample outline. For a full outline contact us, we will take a brief from you and produce a more detailed, tailored outline.
Aims
As a result of the workshop, participants will improve their ability to: plan and prepare negotiations, adapt their approach to others, develop creative use of concessions and demands, handle deadlock and “awkward” situations.
Who Should Attend?
This course is aimed at those who wish to understand the skills of a good negotiator. Experienced negotiators will find it a useful refresher.
Duration
Two days
What is negotiation?
Why and when should you negotiate?
Using concessions and maintaining revenue
Planning the negotiation
Opening negotiations
Tactics and bargaining
Knowing when to stop
Keeping control
Dealing with deadlock
Practice the tools you have learned - role-plays based on real life situations to identify individual styles, strengths and areas for development. This will enable you to experiment with new techniques and discover how the learning fits together.
