Your Behaviour as a Manager
This is a sample outline. For a full outline contact us, we will take a brief from you and produce a more detailed, tailored outline.
Aims
The objective of this workshop is to develop the communication skills of experienced managers. To do this the workshop Aims to improve your understanding of the way their behaviour affects and is affected by others. You will also develop a better understanding of assertiveness and how to help deal with your team member's difficulties.
Who Should Attend?
Managers that need to learn more about the way behaviour affects performance.
Duration
Two days
What is behavioural analysis?
What behaviour patterns are learnt?
What is transactional analysis?
How your state of mind affects the way you communicate.
Understanding what motivates your people.
Understanding the environment that best suits them.
Understanding the patterns of communication that help motivate.
Managing Assertively.
What is assertiveness?
Diagnosing your own behaviour.
Handling people problems.
Practice the tools you have learned - role-plays based on real life situations to identify individual styles, strengths and areas for development. This will enable you to experiment with new techniques and discover how the learning fits together.
