Improving Performance through Feedback
This is a sample outline. For a full outline contact us, we will take a brief from you and produce a more detailed, tailored outline.
Aims
Recognise the benefits to the organisation and to the manager of giving and receiving constructive feedback. Learn how to distinguish between criticism, reinforcing feedback, and corrective feedback.
Who Should Attend?
Leaders that want to improve their team member's performance in the workplace.
Duration
One day
The benefits of using the structured approach to giving feedback.
Giving effective feedback by applying a feedback model.
What are the potential barriers to giving and receiving feedback?
Giving constructive feedback to an uninterested recipient.
Applying appropriate strategies for dealing with an emotional response to feedback.
Practice the tools you have learned - role-plays based on real life situations to identify individual styles, strengths and areas for development. This will enable you to experiment with new techniques and discover how the learning fits together.
