Terms & Conditions for Training Workshops and Programmes
Effective January 1st 2008
1. Course Description and contents The training to be delivered will be as set out in the programme(s) provided with the quotation and proposal.
2. Training and preparation fees are charged at an agreed daily rate, plus hotel and travel expenses where applicable. This fee includes the trainer’s time and written handouts as required on the training programme.
3. Delegate numbers The quoted fee(s) for the workshop(s) will only apply to the stated maximum number of delegates.
4. Validity of Proposals The terms and conditions set out in any Training Proposal, including the costs, are valid for one month from the date of the proposal.
5. VAT is added to all UK invoiced accounts at the prevailing UK Government rate.
6. Expenses Any out of pocket expenses wholly and necessarily incurred by Mark Lane Consulting will be charged to the client. Mileage is currently charged at 45p a mile.
7. Payment Mark Lane Consulting invoices must be paid within 15 days of the invoice date unless other arrangements have been agreed in writing.
8. Changes in agreed programmes Mark Lane Consulting’s quotation is based upon the details provided by the Client including but not limited to the course date(s), course venue(s), course level and the pre-existing knowledge level of the potential course delegates. In the event that after an order has been confirmed the Client requests changes to the training course, Mark Lane Consulting will issue a revised quotation, which may include appropriate additional fees.
9. Cancellation or postponement with less than 10 working days notice will result in a 100% cancellation fee being paid by the Client. Any cancellation with more than 10 but less than 20 working days notice will be invoiced for payment within 30 days, a credit note will be issued for the time booked and this time can be used at a subsequent date as agreed by both parties.
10. Liability Mark Lane Consulting will under no circumstances be liable to the Client for the loss of profits however caused, loss of goodwill, business interruption, consequential loss or loss of data.
